Privacy Policy
Welcome to Oh Krab! (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through ohkrab.com (“Site”) and related services.
1. Information We Collect
We collect information you provide directly and information collected automatically when you use our Site:
a. Information You Provide:
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely through third-party gateways — we do not store full payment info)
b. Information Collected Automatically:
- Device and browser information
- IP address
- Site usage data (pages visited, time spent)
- Cookies and similar tracking tools
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide order tracking and delivery updates via Shipway
- Respond to your queries or customer service requests
- Improve our products, services, and website experience
- Send promotional updates (only if you opt in)
- Detect and prevent fraudulent transactions
3. Sharing Your Information
We do not sell your personal information. We only share it with:
- Service Providers: Shipping partners (Shipway), payment gateways, order management systems
- Legal Requirements: If required by law or government authorities
- Business Transfers: In case of merger, acquisition, or sale of assets
4. Cookies & Tracking
We use cookies to personalise your experience, remember your preferences, and analyse site traffic.
You can manage or disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use secure servers, SSL encryption, and limited-access systems to protect your information.
While we take all reasonable precautions, no method of transmission over the Internet is 100% secure.
6. Your Rights
You can:
- Access, update, or correct your personal information
- Opt out of marketing emails by clicking “Unsubscribe” in any email
- Request deletion of your data (unless we are legally required to retain it)
7. Data Retention
We retain your data only as long as necessary for the purposes mentioned above or as required by law.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Site, and changes will take effect upon posting.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Address:
Oh Krab!
Plot No 17,
Sector 7, IMT Manesar,
Gurgaon, Haryana – 122050
Email: ohkrabshop@ohkrab.com
