Shipping and Delivery Policy

At Oh Krab!, we like to keep things smooth—whether it’s your outfit or your order.

Order Processing

Metro cities (India): 3–5 business days after dispatch
Non-metro locations: 5–8 business days after dispatch
International orders: 14 business days after dispatch (customs duties, if applicable, to be borne by the customer)

India: Shipping charges of ₹150 on all prepaid orders and on all orders below ₹3000.
COD: Available
International: Charges calculated at checkout based on location and weight.
Real-Time Tracking via Shipway: Once your order is shipped, you’ll receive automatic SMS, WhatsApp, and email updates from Shipway with your tracking link.
Track your order live from our embroidery mill to your doorstep — no guessing, no chasing.

Estimated delivery timelines are for reference only and may vary due to public holidays, natural calamities, or other unforeseen circumstances beyond our control.
We work only with trusted courier partners.
Please double-check your shipping address, pincode, and phone number before placing your order. Orders returned due to incorrect information will be re-shipped at the customer’s cost.
Special Requests: If it’s a gift or you’d like us to hold the dispatch till a certain date, email ohkrabshop@ohkrab.com before the order ships, and we’ll try our best to make it happen.

General Return Window: Returns are accepted within 3 business days of receiving the order.
Defective or Damaged Products: If you receive a defective item, please raise a return/exchange request within 48 hours of delivery.